Mar 28, 2007


As a service officer, I get to receive a lot of phone-in inquiries, and pretty often, I am asked to relay the telephone numbers of our field offices.

So, I’d say, “please dial this number --- five-zero-nine … “

“Hold on, what’s that again? Five-oh-nine …?”

“No, ma’am, that’s five-ZERO-nine …”

“Okay, I got it, five-OH-nine …”

Ahh…why do people insist on saying OH (O) instead of ZERO (0)? Since when did the letter “O” become a number?

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